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Waiting for dispatch
  • Posted By : TCP64
    Member Since: 26th October 2017
    Posted on: 30th August 2018 6:25 PM
    Hi there,

    I posted earlier but may have lost connection, so apologies if this is a repeat.

    I placed the order for my sample game on 17 August but haven’t heard anything since the confirmation.

    Is there any news on it’s dispatch / arrival?

    Thanks,
    Tim
    TCP64
  • Posted By : Iantet
    Member Since: 9th August 2018
    Posted on: 2nd September 2018 2:05 PM
    I have the same question:

    I ordered my full game on 18 August and haven't heard anything since the confirmation and My Orders just says "In Production" even though when I ordered it I was estimated it would be here before now.

    Any way of finding out how long it will be? I need it for a university project so would really require it before hand in.

    Thanks,
    Iantet
  • Posted By : Ivory
    Member Since: 21st April 2016
    Posted on: 4th September 2018 8:10 AM
    Hi Lantet,

    We apologise for the delay in your order, we had an unexpected surge of orders which lead to a material shortage.
    We do now have the material back in stock and are working through the backlog.
    I believe your game should be finished today and dispatched with this afternoons post.
    I have also upgraded your postage to first class to help it get to you as soon as possible.

    Regards,
    Ash.
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